Easing pain in the body and the wallet

Josh Roylance, P.T.  is the owner of Upper Valley Rehab and a board member of OHF. 

After serving the local region for over 20 years, Upper Valley Rehab continues to offer a wide range of physical and occupational therapy services. 

“The focus is always on the patient and making sure they have what they need,” said owner and physical therapist Josh Roylance. 

“Our motto is the patient comes first,” he said. “Whatever is best for the patient is what we do.”

The Woodstock-based practice, with multiple locations, is well prepared to do just that. Roylance said the practice helps with aches and pains, related medical needs, and post-surgical or acute situations. Upper Valley Rehab also has services for pediatric needs and women’s health. 

“We’re working hard to provide those services to local community members in many different ways,” he said. 

Sometimes, patients are referred to the practice by OHF if, for example, they don’t have health insurance and will likely have a fair amount of out-of-pocket costs.

“We’ll work with OHF to get them in,” Roylance said. “Our responsibility is to our community members, to provide exceptional care regardless of their means.”

Additionally, Upper Valley Rehab sometimes puts the patient in touch with OHF if they sense there’s some apprehension about the cost and how much the insurance might cover. “Our team is trained to be cued into those aspects,” Roylance said. 

When a grant is given, Upper Valley Rehab also discounts the cost of the patient’s treatment. The practice is grateful for OHF’s efforts and glad to work with them on behalf of patients.

“It’s not cheap to be in the area that we are,” Roylance said. “It’s about whatever we can do to ease the stressors on patients.”